Call Centres are focussed on high-performance, and high-quality sales and customer service. So, why not have a simple and easy set-up to get your call centre up and running in no time?
This is why we offer a 99.9% uptime, redundancy and security guarantee to all our call centre clients. We offer a full-featured predictive dialer and Automated Call Distribution (ACD) system for Inbound and Outbound calls. A predictive dialer would improve contactability and answering ratios, but is equipped with Automatic Voicemail Detection (AMD) too!
The set-up is simple as we have a complete cloud-based and hosted call centre solution, which would enable remote agents to work from anywhere and all they will need is a reliable internet connection, computer, and headset. We are equipped to assist and offer our services from call centres with 2 - 300+ agents, no matter the size we are here to equip you with the technology needed to make your business successful. Our systems are enabled with call recordings, so you can review your agents work at any point! There is no software installation required and we are equipped to integrate any API easily. From as little as R130 (Excl VAT) per user per month, contact us for a customised quotation!
Contact usFrom R130 per agent
All Call Centre Solutions features included:
Predictive Dialer
AMD
API Integration
WebRTC
Cloud-Based Hosting
ACD
AVM
Bulk Text/SMS